Faq

What are Fortuna's standard payment terms? Can your company offer more flexible payment cycles for long-term, stable partners?

Fortuna consistently upholds a spirit of flexible and mutually beneficial cooperation, offering you clear and convenient standard payment terms! We understand that different partnership models have varying cash flow requirements, so we are committed to providing the most accommodating payment solutions while safeguarding the interests of both parties.

2025 12 24

If my product can be manufactured at Fortuna, what kind of detailed quotation proposal would your company provide? What key information would the quotation cover (e.g., lead time, cost breakdown, MOQ, feasibility report completion)?

We will enthusiastically provide you with a comprehensive, transparent, and highly competitive customized quotation! Our quotation is more than just a number—it is a commitment covering all key details you care about, ensuring you have full visibility throughout our collaboration.

2025 12 23

What is Fortuna's standard delivery lead time? How do you accurately calculate delivery schedules, and what exceptional capabilities do you possess for handling urgent orders and global logistics management?

Fortuna deeply understands the critical importance of fast, on-time delivery to your project success and is committed to providing you with the most efficient production and logistics services! Our standard product delivery cycle is typically 15-25 days, but this is not set in stone—we possess the flexibility to handle various complex situations.

2025 12 22

What is Fortuna's response mechanism and after-sales service commitment if my product experiences quality issues? How do you resolve problems quickly and provide long-term quality assurance?

Fortuna pledges full responsibility for the quality of every product delivered to you! While we maintain a rigorous quality control system, should any quality issues arise, rest assured we have established an efficient, swift, and accountable response mechanism to ensure your interests are fully protected.

2025 12 19

Given stringent global supply chain standards, is Fortuna capable of completing complex supplier questionnaires and undergoing third-party audits at any time?

Fortuna possesses strong confidence and capability in global supply chain compliance! We understand that compliance and transparency are critical considerations when selecting suppliers.

2025 12 18

What quality documentation and reporting support does Fortuna provide? How can I obtain critical reports like FAI, PPAP, and MTC to ensure full product compliance?

Fortuna is committed to providing comprehensive quality documentation and data disclosure, ensuring you have complete visibility into every detail of your product's quality! Transparency and compliance are core values of Fortuna's service, and we understand the critical importance of high-quality documentation support for your projects.

2025 12 17

How does Fortuna ensure consistent quality and ultimate traceability in mass production through its three-tier inspection system (IQC/IPQC/FQC), supported by advanced equipment and stringent specifications?

Dear valued customer, at Fortuna, we understand that consistent quality in mass production is critical to your success! Through our comprehensive Quality Management System (ISO 9001 certified), we've established an ironclad quality defense, ensuring every product meets the highest standards with complete traceability.

2025 12 16

What core certifications and quality tools does Fortuna utilize in the automotive industry? Can your company submit PPAP? What is the PPAP level?

Esteemed Customer, Fortuna's quality management system holds multiple internationally recognized certifications, embodying our unwavering commitment to excellence! Particularly in the automotive sector—where quality demands are most stringent—we lead the industry in delivering the most reliable precision metal stamping solutions.

2025 12 15

Beyond core metal stamping and CNC machining, what additional services and complex assembly capabilities does Fortuna offer to achieve "one-stop" product delivery?

Dear valued customer, Fortuna is committed to delivering genuine "one-stop" solutions, propelling your products directly from component manufacturing to finished assembly! We understand modern supply chains demand efficiency and integration. Beyond our core strengths in precision stamping and CNC machining, we offer comprehensive follow-up services and assembly capabilities.

2025 12 12

Beyond exceptional precision, what comprehensive surface treatment processes does Fortuna offer? How do you meet extreme corrosion resistance, conductivity, aesthetics, or even specialized functional requirements based on my product needs?

Esteemed client, Fortuna excels not only in forging the "skeleton" of your product but also in tailoring its "outer garment"! Our extensive surface treatment library delivers the most professional and attentive customized solutions based on your product's specific application and performance requirements. Whether you seek ultimate corrosion resistance, exceptional conductivity, or a striking appearance, Fortuna makes it happen!

2025 12 11

When faced with demanding material requirements, which high-strength metals can Fortuna process? How do you ensure the reliability, traceability, and peak performance of these critical materials?

Dear valued customer, Fortuna's meticulous material selection and stringent control form the solid foundation for your product's exceptional performance!

2025 12 10

How does Fortuna define and achieve industry-leading "high precision" for demanding sectors like automotive components? What extreme levels of manufacturing tolerances and machining capabilities can be attained?

2025 12 09

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What is Fortuna's response mechanism and after-sales service commitment if my product experiences quality issues? How do you resolve problems quickly and provide long-term quality assurance?

Given stringent global supply chain standards, is Fortuna capable of completing complex supplier questionnaires and undergoing third-party audits at any time?

What quality documentation and reporting support does Fortuna provide? How can I obtain critical reports like FAI, PPAP, and MTC to ensure full product compliance?

LET'S DISCUSS YOUR NEXT PROJECT

Fortuna's professional after-sales service team has an excellent reputation and provides comprehensive after-sales service. We promise to respond to customers within 12 hours and quickly resolve customer issues within 24 hours. Contact our project engineer to get the best solution and quotation。
Email: ym@syjwj.com.cn