How does a stamping factory maintain old customers

The hard-won customers of the metal stamping factory, in addition to developing new customers, also need to maintain regular customers. In the metal stamping industry, well-maintained old customers are often more important than developing new customers. So for metal stamping manufacturers, what needs to be done to maintain old customers? Don't worry, the next precision will be explained from the following aspects. 1. Good after-sales service Many stamping parts manufacturers have changed their attitudes after signing the contract and receiving the payment. They spend all their energy in the customer development stage. They don't know that after-sales service is also a point that customers value very much. Customers definitely don't want to cooperate with such a stamping factory. In order to retain customers and long-term benefits, good after-sales service and active problem solving are the basis for maintaining old customers. 2. Maintain proper contact. Customer relationship needs to be maintained. Don't wait until there is an order to contact the customer. Maintaining proper contact is mainly to deepen the customer's memory of you. Of course, this kind of contact should not be too frequent, too frequent may make customers feel disgusted. 3. Some ways of greetings There are many ways to greet old customers, including: text messages, phone calls, door-to-door visits, giving suitable small gifts and so on. In addition, we can hold some dinners, tea parties, etc. at an appropriate time, inviting customers to participate, which can fully demonstrate our importance to customers and shorten the distance with customers. The above is a precise summary of the way to maintain old customers. Of course, each stamping factory has different customer conditions, and the actual operation method depends on the customer's conditions. Precision-More than 10 years dedicated to precision parts customization services, providing one-stop solutions for mold design, stamping, injection molding, and automated assembly. Welcome to customize with drawings and samples. [Related recommendation] Learn more: What are the methods for polishing the surface of stainless steel? Learn more: Manufacturing characteristics of automotive stamping parts molds Learn more: Points to note in the design of continuous stamping dies