Faq

What is Fortuna's response mechanism and after-sales service commitment if my product experiences quality issues? How do you resolve problems quickly and provide long-term quality assurance?

Fortuna pledges full responsibility for the quality of every product delivered to you! While we maintain a rigorous quality control system, should any quality issues arise, rest assured we have established an efficient, swift, and accountable response mechanism to ensure your interests are fully protected.

2025 12 19

Given stringent global supply chain standards, is Fortuna capable of completing complex supplier questionnaires and undergoing third-party audits at any time?

Fortuna possesses strong confidence and capability in global supply chain compliance! We understand that compliance and transparency are critical considerations when selecting suppliers.

2025 12 18

What quality documentation and reporting support does Fortuna provide? How can I obtain critical reports like FAI, PPAP, and MTC to ensure full product compliance?

Fortuna is committed to providing comprehensive quality documentation and data disclosure, ensuring you have complete visibility into every detail of your product's quality! Transparency and compliance are core values of Fortuna's service, and we understand the critical importance of high-quality documentation support for your projects.

2025 12 17

How does Fortuna ensure consistent quality and ultimate traceability in mass production through its three-tier inspection system (IQC/IPQC/FQC), supported by advanced equipment and stringent specifications?

Dear valued customer, at Fortuna, we understand that consistent quality in mass production is critical to your success! Through our comprehensive Quality Management System (ISO 9001 certified), we've established an ironclad quality defense, ensuring every product meets the highest standards with complete traceability.

2025 12 16

What core certifications and quality tools does Fortuna utilize in the automotive industry? Can your company submit PPAP? What is the PPAP level?

Esteemed Customer, Fortuna's quality management system holds multiple internationally recognized certifications, embodying our unwavering commitment to excellence! Particularly in the automotive sector—where quality demands are most stringent—we lead the industry in delivering the most reliable precision metal stamping solutions.

2025 12 15

Beyond core metal stamping and CNC machining, what additional services and complex assembly capabilities does Fortuna offer to achieve "one-stop" product delivery?

Dear valued customer, Fortuna is committed to delivering genuine "one-stop" solutions, propelling your products directly from component manufacturing to finished assembly! We understand modern supply chains demand efficiency and integration. Beyond our core strengths in precision stamping and CNC machining, we offer comprehensive follow-up services and assembly capabilities.

2025 12 11